Return Policy

Last updated: May 22, 2025

At Magliba, your satisfaction matters deeply to us. We understand that sometimes a return is necessary, and we’re here to make that process as hassle-free as possible.

How to Initiate a Return

If you wish to return a product, please contact our support team via the Contact Us page within 180 days of receiving your order. To help us process your request quickly, please provide:

  • Your full name as on the order

  • The order number

  • A detailed description of the issue

  • Photos showing the problem clearly

  • Your preference for either a replacement or a refund

Important Notes

We cannot accept responsibility for returns caused by customer errors such as incorrect spelling or grammatical mistakes in orders, issues with uploaded images, or ordering wrong items. Please review your order carefully before finalizing the purchase.

Return Eligibility

Returns are accepted on non-sale items within 180 days of delivery. Returned products must be in their original condition—unwashed, unworn, with all tags intact, and accompanied by your sales receipt.

Return Shipping Costs

Return cost: $0.00 — We cover return shipping for products that are damaged or defective to ensure you have a worry-free experience.

Return Procedure

Once you have contacted [email protected] and received an approved return address, please follow these steps:

  1. Prepare Your Return Package
    Include your purchase confirmation email printout along with all items you are returning.

  2. Ship the Package
    Send your return via your local post office or courier, and please provide us with the tracking number for your shipment.

  3. Confirmation & Refund
    After we receive your returned items, we will send you an email confirming receipt. You will also be notified about the approval or denial of your refund request.

Need Assistance?

If you have any questions or require help during the return process, don’t hesitate to contact us. Your satisfaction is our highest priority, and we are always ready to assist you.

Contact us anytime through our Contact Us page or by emailing [email protected].

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