Shipping Policy

Last updated: May 22, 2025

At Magliba, we strive to deliver your orders promptly and safely using reliable shipping partners, including USPS, DHL, EMS, and local postal services.

Order Processing & Cut-Off Time

Once your payment is successfully processed, we begin preparing your order during business days — Monday through Friday, Eastern Standard Time (EST, UTC-5). Please note our daily order cut-off time is 5:00 PM EST (New York time). Orders placed after this time will be processed on the next business day.

Estimated Delivery & Shipping Fees

Delivery speed depends on your location and the shipping method selected. While we work closely with our carriers to ensure timely delivery, please understand that delivery times are approximate and sometimes impacted by external factors beyond our control.

Note:
Total Delivery Time = Handling Time + Transit Time.
Orders within the continental United States generally arrive within 4 to 9 business days. Once your order ships, you will receive a tracking number via email (please check your spam folder if you don’t see it).

Shipping Restrictions

We do not ship to Alaska, Hawaii, Puerto Rico, Guam, the US Virgin Islands, APO/FPO addresses, or internationally.

Personalized or Customized Orders

Custom orders may require extra time for design and production. The time needed varies depending on the complexity of your request.

Order Tracking

You will receive an order confirmation email immediately after purchase. After 1-2 business days of processing, a tracking notification will be sent. Please allow 3-7 days for carriers to scan your package into their system. Tracking updates become available once the parcel is scanned.

If your order has not arrived by the estimated date, please contact us for support.

Important: Incorrect Shipping Addresses

To ensure smooth delivery:

• Please double-check your shipping address during checkout.

• Incorrect or incomplete addresses may cause delays as we may need to contact you.

• We are not responsible for orders delivered incorrectly or returned due to wrong addresses. Returned orders are disposed of by our shipping partners’ warehouses.

• Additional shipping fees apply for re-shipping orders returned for incorrect address reasons.

• We cannot be held liable for loss or damage if you request forwarding or redirecting your package after shipment.

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We are committed to providing a seamless shopping experience and are here to assist you every step of the way. For any questions or concerns, contact us at [email protected] or call +1 (443) 300-9727 during our support hours: Monday to Friday, 9:00 AM to 6:30 PM EST.

Thank you for choosing Magliba!